Many public authorities and remittance service providers have been working to mitigate the impact of the COVID-19 crisis on remittances and support remittance families build resilience.
Help us build our list of inspiring best practices.
Let us know how you are taking action at [email protected]
Here is a non-exhaustive list of ACTIONS that are making a difference:
Resilience COVID-19 crisis through a migration lens
Action by World Bank | May 12, 2021 | Public sector
Central Bank of Kenya Releases New Data on the Importance of Remittances
Action by Central Bank of Kenya | April 29, 2021 | Public sector
Moldova: First ever international remittance transfer through a Saving and Credit Association
Action by Government of Moldova | June 16, 2020 | Public sector
UN Network on Migration’s Policy Brief on the impact of COVID-19 on family remittances
Action by United Nations Network on Migration | June 16, 2020 | Public sector
Remittance Community Task Force launches Blueprint for Action
Action by Remittance Community Task Force | June 16, 2020 | Public sector
Azimo offers fee-free transfers on 16th June
Action by Azimo | June 16, 2020 | Private sector
IAMTN’s Call to Action for the International Day of Family Remittances
Action by IAMTN | June 16, 2020 | Private sector
High-Level Event on Financing for Development in the Era of COVID-19 and Beyond
Action by Joint initiative by Canada, Jamaica and the United Nations | May 28, 2020 | Public sector
Facebook introduces Novi, the new digital wallet for Libra
Action by Novi | May 26, 2020 | Private sector
Switzerland and the United Kingdom launch an international call to action
Action by Joint Switzerland - United Kingdom Initiative | May 22, 2020 | Public sector
Eurogiro’s “Financial Supermarket” to allow post offices to offer modern financial services
Action by Eurogiro | May 20, 2020 | Private sector
Hello Paisa’s model of remitted groceries
Action by Hello Paisa | May 19, 2020 | Private sector
Rwanda: rapid economic policy changes to further the digitization agenda
Action by Government of Rwanda | May 19, 2020 | Public sector
Ghana launches the world’s first digital finance policy amid COVID-19
Action by Government of Ghana | May 15, 2020 | Public sector
UAE: Bank Asia offers instant money transfer solutions to Bangladesh
Action by Bank Asia | May 12, 2020 | Private sector
UPU creates a special IDFR postage stamp
Action by Universal Postal Union | May 11, 2020 | Public sector
Western Union provides fee reduction for frontline and essential workers globally
Action by Western Union | May 7, 2020 | Private sector
Somalia: Central Bank to support remittance inflows
Action by Government of Somalia | May 7, 2020 | Public sector
TransferWise promotes transparency of costs
Action by TransferWise | May 5, 2020 | Private sector
FATAF releases “COVID-19-related Money Laundering and Terrorist Financing Risks and Policy Responses”
Action by Financial Action Task Force | May 4, 2020 | Public sector
The Government of Pakistan moves to offset remittances shortfall
Action by Government of Pakistan | May 3, 2020 | Public sector
Valyou launches e-KYC app
Action by Valyou | May 1, 2020 | Private sector
IAMTN`s survey to highlight issues posed by the COVID-19 crisis on remittances
Action by IAMTN | April 29, 2020 | Private sector
GSMA’s mobile money recommendations to central banks in response to COVID-19
Action by | April 27, 2020 | Private sector
Maybank Singapore offers complimentary remittance services for Malaysians
Action by Maybank | April 25, 2020 | Private sector
The Central Bank of the Philippines encourages a shift to e-payments amid quarantine
Action by Government of the Philippines | April 22, 2020 | Public sector
bKash offers international remittance services in partnership with local commercial banks in Bangladesh
Action by bKash | April 21, 2020 | Private sector
The government of the United Kingdom classifies remittances as essential service
Action by Government of the United Kingdom | April 21, 2020 | Public sector
Sri Lanka exempts inward remittances from certain regulations and taxes
Action by The Sri Lankan authorities | April 20, 2020 | Public sector
Western Union provides cash home delivery service on demand
Action by Western Union | April 16, 2020 | Private sector
MTN’s relief package to promote cashless modes of payments
Action by MTN | April 15, 2020 | Private sector
Remitly facilitates shift to digital remittances
Action by Remitly | April 14, 2020 | Private sector
IOM provides guidance on how to enhance migrant worker protection during the health crisis
Action by International Organisation for Migration | April 7, 2020 | Public sector
Zimbabwe eases lockdown for diaspora pay-outs
Action by The government of Zimbabwe | April 7, 2020 | Public sector
WorldRemit provides regular updates on cash pick up services worldwide
Action by WorldRemit | April 6, 2020 | Private sector
Linking insurance with remittances through technology
Action by International Fund for Agricultural Development | April 6, 2020 | Private sector, Public sector
World Bank Call to Action to support the remittance sector
Action by World Bank | April 3, 2020 | Public sector
Cebuana Lhuillier waives remittance fees for donations to relief operations in the Philippines
Action by Cebuana Lhuillier | March 31, 2020 | Private sector
Wing offers free money transfers during the COVID-19 crisis
Action by Wing | March 31, 2020 | Private sector
The government of Qatar asks companies to familiarise workers with online remittance service
Action by Government of Qatar | March 31, 2020 | Public sector
Philippines: Co-ops provide calamity loans with minimal interest
Action by NATCOO Network | March 30, 2020 | Private sector
The Central Bank of Kenya directs banks to quarantine cash
Action by Government of Kenya | March 29, 2020 | Public sector
The government of New Zealand classifies remittances as an essential service
Action by New Zealand Government | March 27, 2020 | Public sector
Kenya: Mobile-money as a public-health tool
Action by Safaricom | March 25, 2020 | Civil society
Creation of the Remittance Community Task Force, led by IFAD
Action by International Fund for Agricultural Development | March 24, 2020 | Public sector
The European Union mandates the disclosure of total costs of cross-border payments
Action by European Union | March 20, 2020 | Public sector
UN Secretary-General Call for Coordinated Action, Solidarity, and Hope
Action by UN Secretary General | March 19, 2020 | Public sector